Business and Management Communication Training
Communication is the key to effective people management and success in business. Our aim is to help you to become more effective, confident and professional communicators and so build better client and colleague relationships.
WordsInTime provides a range of training in all types of business and management communication skills for managers, supervisors and front line staff in companies and institutions which operate in the English language.
Our courses are interactive and learner-centred. Participants will take part in discussions, quizzes, and other activities to practise skills learnt through the day. All courses can be designed to your specifications.
Our Courses
- Business writing
Express your ideas when writing with greater clarity and power - Communicating on the telephone
Improve your telephone skills for better customer relationships - Customer care
Retaining customers through positive face-to-face interaction and effective handling of feedback and complaints - E-mail writing
Learn tips and techniques to ensure your e-mail writing at work is clear and professional - Effective Training Methodologies
A workshop for trainers who want to make their training more dynamic and memorable. Confidence-boosting techniques to make training stick. - In-box management
Keep your inbox lean and fit for purpose, so that you manage it quickly and easily - Interview skills
Improve your performance to get that job or promotion - Managing change
Managing and facilitating change sensitively and decisively - Presentation skills
Become more confident in your ability to present with authority and clarity
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